Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Lakeland Behavioral Health System to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Lakeland Behavioral Health System.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Professional Referrals

Lakeland Behavioral Health System accepts direct admissions from professionals from around the area. Our Intake Counselors are available 24/7 to pre-screen referrals, to consult with physicians and other professional referral providers to discuss the child or senior in question, and supply information about our programs to enable you to decide if one of our treatment options is the best fit for your patient.

We can arrange for immediate admission should you feel your patient is a danger to themselves or others. We can likewise arrange for a free evaluation and admission for patients you may feel are having severe mental health or substance abuse problems leading to the inability to function socially or educationally, or who are being treated as an outpatient for serious psychiatric conditions but no significant progress has been demonstrated. We can also help you with your senior patients who may need stabilization services due to major behavior problems or severe psychiatric symptoms or who warrant a comprehensive evaluation due to memory loss, personality changes or altered mental status.

Our Intake Counselors at Lakeland strive to make the referral process as easy as possible to ensure quick, quality care for your patients. We value all of our referral sources and understand how concerned you are with your patients’ well-being. It is important to us not only to provide superlative care for every child or senior referred to usm but also to maintain regular communication with you so you are always up to date on how your patient is progressing.

We also know that you are far more familiar with your patient’s current status than we are when they arrive and will take into account any information you feel it is important for us to be aware of in order to better meet their specific needs. It is our intention to work collaboratively with you not only during the evaluation and treatment stages but also during the discharge process. It is our commitment to help each individual who comes through our doors regain a sense of hope regarding what the future will bring and instill a sense of confidence that they can achieve the goals to establish the life they dream of living.

Marks of Quality Care
  • Arkansas Juvenile Officers Association
  • Better Business Bureau (BBB)
  • Missouri Hospital Association
  • Missouri Juvenile Justice Association
  • National Alliance on Mental Illness (NAMI)
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • Tricare
  • The Jason Foundation

I walked through Lakeland's doors feeling afraid and alone. After going through treatment, I left feeling confident and having a more positive outlook on life. Lakeland Behavioral Health is truly a lifesaver!

– Phoebe S.