Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Lakeland Behavioral Health System to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Lakeland Behavioral Health System.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Items To Bring To Treatment

Please mark all objects with the child’s name; remove all strings, batteries, belts or sharp objects prior to presentation. Please do not pack anything of value (electronics, jewelry, and/or collectibles). Lakeland is an all-inclusive provider and there is no need to send money with the child/adolescent.

Everyday Attire

Parents are encouraged to bring 3-4 changes of clothing for acute care program and 4-5 changes of clothing for the residential program. Please note that these are full sets of clothes, including undergarments. Shoes and socks must be worn on the unit at all times and it is good to pack a pair of tennis shoes for recreational purposes. In the residential programs, a pair of “flip flops” will be issued by the facility. In the acute care program, shoelaces and strings longer than 6 inches will be removed when the child arrives at the program.

Parents are encouraged to pack something modest for the child or adolescent to sleep in at night. A pair of shorts and t-shirt, sweat suit and/or pajamas is acceptable.

Seasonal Attire

From May through August a one-piece swimsuit or swim-trunks are encouraged as Lakeland utilizes a pool for recreational therapy.

A coat or non-hooded sweatshirt are also encouraged in the Fall, Spring, and Winter if it is warm enough to have recreational time outside (please remove drawstrings and no metal zippers).

Hygiene Items

A parent may pack basic hygiene items but they will also be provided by the facility in an emergent situation.

Laundry Services

Lakeland utilizes a clothing bank in case there is an emergent situation or a clothing need. In the event the child/adolescent stays for more than 3-5 days there are laundry facilities on the unit and clothes are laundered as needed.

Personal Items

There are toys and recreational items on the unit and therefore it is not necessary to pack personal belongings. On the residential side and on the younger children’s acute unit it is acceptable to pack a pillow and blanket and a stuffed animal (if younger) to make their room feel more like home. Two to three age-appropriate books and/or a bound journal (no metal) will also be accepted in all programs and can be utilized during free-time.

Marks of Quality Care
  • Arkansas Juvenile Officers Association
  • Better Business Bureau (BBB)
  • Missouri Hospital Association
  • Missouri Juvenile Justice Association
  • National Alliance on Mental Illness (NAMI)
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • Tricare
  • The Jason Foundation

I walked through Lakeland's doors feeling afraid and alone. After going through treatment, I left feeling confident and having a more positive outlook on life. Lakeland Behavioral Health is truly a lifesaver!

– Phoebe S.